Infinique: Support


Infinique Customer Service is integral to our business and our mission statement includes "Delivering the Best Customer Service". Retaining and functioning to this statement is a top priority for Infinique.

Infinique decided to put Customer Service as part of our mission statement because we recognize that it is the most crucial aspect to our customers. We always deliver high performance systems with maximum reliability to our custom- ers, along with this it is the customer service we provide that makes them come back to us with their requirements time and again.

To ensure the smooth functioning of our customer's installations, Infinique pro- vides customer service and technical support in overcoming any technical difficulties, by providing 24/7 assistance and answers to customers questions via, phone call, emails or on-site visit. Infinique also assists its customers to design the most suitable system in copper, fiber or video surveillance through its highly skilled technical support.

Technical Support

Infinique provides both pre and post sales technical support. Our engineers can provide technical and expert support from the early design and engineering stages up to system installation.


Infinique Academy offers online and instructor-led workshops that offer hands-on technical instructions to introduce the full range of Infinique products. These works are ideal for staff responsible for estimation, installation and maintenance of Infinique product lines. In addition to training workshops, Infinique also offers Certification Program to its Channel Partners for gaining technical excellence in technology and its products.

Return Material Authorization

In order to achieve swift handling of any return or repair Infinique provides RMA service. Contact Infinique local office or distributor for a RMA form.

Extended Warranty Program

Infinique delivers the highest quality and reliability in Structured Cabling and Video Surveillance products. Infinique is committed to delivering the highest quality products in the networking industry, and we stand behind this commit- ment with our Extended Warranty Program.


Infinique has always envisioned continually developing products in high quality while sustaining its reliability.